Olive

  • free shipping on orders over $95.00

Refund Policy

Effective Date: October 14, 2025

At Olive U Oil & Vinegar (“we,” “our,” or “us”), your satisfaction is our top priority. This Refund Policy explains the terms under which we accept returns, process refunds, and handle exchanges for purchases made on https://oliveumt.com.

1. Eligibility for Refunds
To be eligible for a refund, your item must:

  • Be unused, unopened, and in the same condition that you received it.

  • Be in the original packaging.

  • Be returned within 30 days of delivery.

Please note that certain items, such as perishable products or items marked as final sale, may not be eligible for returns or refunds.

2. How to Request a Refund
To initiate a return or refund, please contact us at info@oliveumt.com with your order number and reason for the return. Our team will provide instructions on how to return your items.

3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable, except in cases where the return is due to our error.

4. Exchanges
If you wish to exchange an item for a different product, please contact us at info@oliveumt.com. Exchanges are subject to product availability.

5. Shipping for Returns
Customers are responsible for return shipping costs unless the return is due to a defective product or our error.

Free Shipping Policy
We offer free shipping on orders over $95.00. For orders below $95.00, standard shipping charges will apply. Free shipping applies only to the original purchase and is not refundable.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@oliveumt.com. We will provide a replacement or full refund, including shipping costs, as applicable.

7. Contact Us
For any questions about returns, refunds, or exchanges, you can reach us at:

Olive U Oil & Vinegar
Email: info@oliveumt.com
Phone: (406) 880-6424
Address: Hamilton, Montana, United States

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